Parents and Guardians Information
WHAT IS THE BOOKING PROCESS FOR MY CHILD?
The application takes less than 10 minutes to complete and once an account is set-up, your child will be able to manage everything regarding their accommodation in one place. This includes making rental payments online. Click this link to access our online booking system here.
HOW DO YOU ALLOCATE ROOMS?
When applying for a room students will be asked a series of questions to determine the type of room/flat that they require, along with any special requests. Please note that special requests cannot be guaranteed.
We will make every effort to meet the needs of students with disabilities or special needs. If you have a medical condition or special needs that affects your accommodation requirement please inform us in the additional notes section when completing your application, either online or by paper form.
Applicants are encouraged to disclose any special requirements (medical, religious etc.) to enable us to make an informed allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of a special requirement disclosure.
CAN MY CHILD CANCEL THEIR BOOKING?
Please review our full termination policy here.
HOW MUCH IS THE DEPOSIT?
Most properties require a £250 deposit, which will be given back to your child at the end of the tenancy if no damage have been made to the room.
All deposits are secured with the Deposit Protection Service for the duration of the tenancy length, for more information visit the website here. For Scottish properties your deposit will be secured with Letting Protection Service Scotland (LPS), for more information visit the website here.
CAN MY CHILD REBOOK THEIR ROOM?
Your child will have the choice of rebooking the same room, the same flat, booking as a group, or booking for another style of room within the same property. If they rebook with Essential Student Living, their deposit will be kept with the DPS and carried over for the following academic year. Also, we value customer loyalty, so some of our properties will have a re-booker offer, contact the sales team or the property team to find out more.
So, rebooking their room has never been easier! Simply log on, click ‘create application’ and select ‘returning student’.
PaytoStudy offers a quick and secure way to send rental payments without international bank transfer charges. For more information on how this work please visit their website.
ARE THERE OTHER WAYS TO PAY?
There are various options to make payments, these include: online payments via the students Essential Student Living account, directly at the property with a debit or credit card or by bank transfer.